We offer a Bulk Data Import Service to streamline the onboarding process for firms with a large client base. It’s the quickest and easiest way to get set up on Firmcheck.
You can download our import templates below, which include step-by-step instructions on how to fill them out.
How to Complete a Client Import
You can either let us handle the import process by reaching out at [email protected] within the first 14 days of signing up, or you do have the option to complete the import yourself.
Information Needed for the Company Client Template:
Information Needed for the Company Client Template:
Company number from Companies House (required)
Company name (optional)
Reference number (optional)
Partner (optional)
Manager (optional)
Business unit (optional)
Information Needed for the Individual Client Template:
Information Needed for the Individual Client Template:
First name (Required)
Last name (Required)
Email address (Optional)
Date of birth – formatting: dd/mm/yyyy (Optional)
Residential address (Optional)
Town/City (Required if you add residential address)
Postcode (Required if you add residential address)
County (Optional)
Country (Required if you add residential address)
Reference (Optional)
Partner (Optional)
Manager (Optional)
Business unit (Optional)
Information Needed for the Sole Trader Client Template:
Information Needed for the Sole Trader Client Template:
Trading name (Optional)
First name (Required)
Last name (Required)
Email address (Optional)
Date of birth – formatting: dd/mm/yyyy (Optional)
Residential address (Optional)
Town/City (Required if you add residential address)
Postcode (Required if you add residential address)
County (Optional)
Country (Required if you add residential address)
Reference (Optional)
Partner (Optional)
Manager (Optional)
Business unit (Optional)
Information Needed for the Trust Client Templates:
Information Needed for the Trust Client Templates:
Note: two templates required to import trusts – one for trusts and one for their related parties.
Template 1:
Trust name (Required)
Trust type (Optional)
Reference (Optional)
Partner (Optional)
Manager (Optional)
Business unit (Optional)
Template 2:
Trust name (Required)
Related party first name (Required)
Related party last name (Required)
Email address (Optional)
Date of birth – formatting: dd/mm/yyyy (Optional)
Residential address (Optional)
Town/City (Required if you add residential address)
Postcode (Required if you add residential address)
County (Optional)
Country (Required if you add residential address)
Steps to Complete the Import Yourself:
In your Firmcheck settings, ensure business units, partners, and managers are set up so they can be assigned during the client import.
Go to the Clients tab and click the three vertical dots next to "Add client."
Select Bulk import clients and then from the list select if you would like to upload Companies, individuals, trusts, or sole traders.
Download the Company Client Template, Individual Client Template, Trusts templates, and Sole Trader Client Template from this area or below this article.
Fill out the template and ensure it's exported as a CSV file.
Upload the template by clicking the purple Upload Company Client Template button.
You will then review the data, any errors will appear here and show you where they need edited. This allows you to correct any error before importing the data on the next stage.
Yellow warnings
Yellow warnings
Yellow warnings are typically overwritten by Firmcheck, as they often involve minor name discrepancies from UK Companies House.
Red warnings
Red warnings
red warnings require fixing on the original template, followed by a full re-upload. You can spot these errors in the results column. If there's a red warning and the name doesn't match, it's likely that the company number is incorrect.
Once you're happy with the data, go ahead and complete the import. Your clients will then appear in the "Client" tab, ready for you to start completing their CDD!
Avoid common errors
Spending 2 minutes checking your import CSV file before uploading can save you time spent going back and forth fixing common mistakes:
All dates of birth are correctly formatted dd/mm/yyyy
All required fields are populated such as Company number and individual names
Full country name is entered if adding address i.e "United Kingdom" not "England" or "UK"
Business units and staff have already been added to Firmcheck