This article explains how to add a new or an existing client manually in Firmcheck.
Adding a client
1️⃣: Start by clicking the "Clients" tab, then select the purple "Add Client" button.
2️⃣: Choose the client type, either,
Organisation: For entities, Ltd companies, non-profit, partnerships and trusts
Person: For individuals, such as those who may carry out personal finances and tax services (Do not create those individuals who are directors/PSCS of organisations above. These individuals will be created within the organisation)
Sole Trader: For individuals requiring both business and personal finance services.
3️⃣: If selecting an organisation, you can use our Companies House integration to pull in their data by either searching the name or entering the ID. The integration also pulls related parties into Firmcheck. Please note that only UK companies can be imported from Companies House.
If you want to add an organisation manually, select 'or manually add organisation'
4️⃣: If selecting a person, enter the client details of name, contact email (optional), date of birth and residential address. These will be pulled through to the verification section.
5️⃣: If adding a sole trader, manually enter the Trading name (if applicable), names, contact email and residential address in the appropriate sections.
For all client types, if the client already exists in your account and you try to re-add them, you will receive the following notification:
Client Management
The final section of the "Add a client" section is your internal management information about the client:
The definitions of each section are as follows,
Client Status | You can set the clients' profiles as existing, prospect or archived. |
Business Unit | By selecting a business unit, you can align the client to the appropriate team, location or other. |
Partner | Align this client with the relevant partner in the firm. You can add/remove staff in the global firm settings. |
Client manager | Align this client with the relevant manager in the firm. You can add/remove staff in the global firm settings. |
Reference number | If you have a CRM, input this here. |
Services | Select the appropriate services that you carry out for the client. You can add/remove services in the global firm settings |
Related Parties (Organisations only)
In the bottom right corner, click to proceed to the "Related Parties" section. Here, you can add clients or contacts associated with the organisation.
💡 What related parties should be added to the organisation?
Ensure you have reviewed and understand the organisation's structure, operations, and the individuals associated with it.
Key individuals and entities you should consider:
Senior Management and Beneficial Owners
Individuals with Significant Control (PSC)
Trusts and Trustees
Board Members and Directors
Significant shareholders
Key Employees
Connected Parties
Financial Controllers and Chief Financial Officers (CFOs)
If you imported details from Companies House, related parties should automatically appear. Active and non-active associates will be pulled into this area, and this is where you can specify the related parties role within the business and add specific information about the related party.
You can now select "Save Client" or "Save Client" and Start AML" at the bottom right of the page 🎉
