Week ending 21 February 2025
Filters have been added to the Work page: you can now filter by Partner, Manager and Business unit which will update each column of the Work page.
Partner and Manager drop-downs now include their last names
If you tried to submit a Identity or Proof of address form without attaching a file, a 500 error was showing, this has now been fixed and instead alerts you that a file attachment is required.
A bug showing 24 year and 36 year review times instead of months has now been fixed.
Links have been added to the firm page where AML is not up to date, overdue, or coming up for review. These links take you to the clients page with the matching filters.
Our first downloadable report is now available. The report is a CSV with a list of all clients and a summary for each from their most recent AML work.
Made a fix so that we continue to get up-to-date company data from COmpanies House every day when searching to import a new client or pulling latest details to update the client in Firmcheck.
Removed ceased and resigned people from Companies House coming through as related parties.
Week ending 14 February
Added Preview of file to remaining areas of the app: Documents tab, Additional due diligence and Client information tab.
UKCH bulk import was breaking when related parties had no middle names, this is now fixed.
Some migrated firms had errors after trying to approve an AML, this has now been fixed.
The bug where additional due diligence form for related party CDD was not saving has now been fixed.
And the bug editing due diligence on one AML related party organisation can remove it from other in-progress AMLs for a firm.
A bug when editing sole trader profile leading to an error was fixed.
Week ending 7 February 2025
We’ve added a new filter to the People’s tab “Verification status” - this makes it easier to see the verification status across all people especially if you want to prioritise the ones needing action or needing to get started.
The “Review positive PEP result” modal now has the preview of the PEP report PDF so no need to download to record the PEP result.
We’ve also added the PDF preview to the completed FWRA and Policy document so no need to download it to view those documents.
A bug where historical completed AMLs where showing more recently added documents has been fixed.
There was a bug where archived clients were showing in the counts of complete/incomplete AML, and also on the Work page for in-progress AML, this has now been fixed and archived shouldn’t show here.
Week ending 31 January 2025
Trust bulk imports is now live!
Small difference to previous bulk imports is there are two templates to upload – one for the trusts themselves, and one for the related parties. It also means there’s 4 steps to complete the import as you review each template in it’s own step.
On mobile sized devices, the work page was not usable, this has now been fixed and can swipe across between the work columns.
We’ve fixed a bug where incorrect numbers were showing in the ‘missing ID’ and ‘expired ID’ counts on the firm page.
We’ve added the preview image functionality to the Confirm proof of address flow that happens after a client completes the Advanced ID check – again it means customers don’t have to download the pdf to view it and can confirm the address matches looking side-by-side.
Week ending 24 January 2025
Fixed a bug where the Firm-wide risk assessment was counting risks from the same client multiple times if they had completed multiple AML for that client.
Tidied up the profile view for archived clients so that it’s clear AML cannot be added to in archived state.
Fixed an issue where errors were happening if date of birth was older than 1900, and also now prevent unrealistic birth dates.
Fixed a bug where the identity and proof of address missing document count was not including documents collected from the Advanced ID flow.
Fixed a bug when a new risk assessment template is assigned to a client type this wasn’t being applied when starting a new AML or review for a client.
Week ending 17 January 2025
You can now preview the images that have already been uploaded as proof of identity and proof of address.
23 December 2024 - 13 January 2025
You now get a preview of the files you are adding to proof of identity or address evidence! This will make it easier to fill out the document details as you can see the image along side it
Fixed an issue so that the verifications status on the work page now reflects the correct status from the AML in progress.
Fixed a bug where viewing longer supporting notes in a completed AML was getting cut off due to the disabled input.
We now show a tooltip over the final ‘Go to review’ when the button is disabled explaining why.
Added hover states over close buttons and other clickable icons to make it more obvious what’s clickable.
Added extra spacing at the bottom of the pages on the AML workflow to make it easier to select elements at the end of the forms.
When adding a new client from Companies House, we now hide the rest of the form until the company has been selected, to give clearer focus.
When manually adding identity or proof of address evidence, you can now drag and drop from your computer files to the modal.
Fixed ‘licence’ typos to follow UK spelling.
Browser tab titles have been updated to better reflect the areas of the app.
We now hide manager, partner or business units in Add/edit client views if none exist in the firm.
We’ve added a loading spinner on download buttons to make it clearer something is happening.
Made a fix so that navigation is now accessible on smaller sized devices.
Also made the related parties step when adding a new organisation tidier on mobile sized devices.
Added filters to the Clients > People list: can filter people by verification gaps (missing Identity, missing Proof of address, expired identity).
Added link from firm page where verification gaps are highlighted to the new filters above.
Week ending 20 December
We’ve got a first slice of a firm-compliance overview. It’s a summary of incomplete AML and incomplete evidence collection, and highlighting the gaps based on how many clients and people they have in Firmcheck
You can now delete people. To delete, the person needs to not be a CDD candidate of in-progress AML, but removing them from that AML will then let you delete.
This also applies for organisations that aren’t clients or selected CDD candidates – you can delete them.
We’ve added the menu you get on the people and org lists to the profile view so you can convert to client or add to watchlist monitoring from this page.
Week ending 13 December
We’ve added a “Verifications” tab to the client profile for all people – this is great to directly see the evidence or checks directly for a person rather than having to go through the AML flow.
Week ending 6 December
Name, date of birth and residential address returned from the Advanced ID check will now update this person’s profile across Firmcheck (we give a warning that this will happen when they send it off).
You can now add multiple files when adding proof of identity or address. For example sometimes there are 2 separate images for the front of the driver licence and the back.
For residential address, postcode is required (and needed for the Essential ID checks), however we found some non-UK addresses were blocked as they don’t have post or zip codes in their country – we’ve made an adjustment so that any non-UK country selected will no longer require a postcode.
We’ve added a “AML history” tab to the client profile so you can see more than just the last AML done on the client, and instead all the AML done over time.
We’ve fixed the ability to delete staff (it was breaking if they were still assigned as managers, partners etc, now we just warn that those roles will be removed from the client).
There is space to add date of birth before you assign a person to Watchlist monitoring, this will give better match rates and reduce false positives.
We’ve done a much needed update to the ‘Download AML’ for completed AMLs – the AML PDF now reflects all that is inputted in the AML workflow including recently added components – source of wealth etc, and the download also includes all the files that were added throughout the AML workflow.
Week ending 29 November 2024
When verifying people, documents that have been saved as proof of identity or address now show a ‘view’ button which opens a modal of the details entered.
We’ve made an improvement to the second step of creating organisation clients where the presentation of related parties are now condensed and easier to read.
This means you can easily scan the list especially when it’s a longer list of directors + PSCs from UKCH, and can quickly update their roles.
To edit the related parties, rather than doing it from this view, you can use the new client profiles.
If you’re adding a brand new related party, you still get the option to add all their details in this step.
On the client profiles, we now show the count in the tab for documents and notes if they have at least one.
You can now include organisations as CDD candidates and add additional due diligence as part of the verification process.
Week ending 22 November 2024
Watchlist monitoring is now live! Add individual people to Watchlist monitoring and get daily checks and alerts against PEP, Sanctions, and Adverse media lists.
Fixed bug where 500 error was showing for completed AML records
Fixed a bug where the final AML record wasn’t handling multiple files.
Fixed a bug where it looked like you could click on the Additional due diligence headers.
Week ending 15 November 2024
We have a new “Pull latest” button for Companies House UK companies. Clicking this button will pull the latest Company name, Company type, Registered address from UKCH and update in Firmcheck.
A new documents tab is on the new profile view where staff can add client documents.
Client manager has been added to the bulk import files so can be included when bulk importing clients.
On the People tab, the Verifications column now reflects the verification status for that person that’s been done in the AML workflow.
Added some AML details and actions to the client profile so you can jump back into AML from here.
Additional due diligence has been added to individuals. This section is optional.
Week ending 8 November 2024
Can now add new related parties to organisations on the new profile view
A new notes tab is on the new profile view where staff can add client notes
Client profile is enabled for clients, simply click on the row to go to the profile from where you can edit client details, view and edit related parties, notes.
Fixed a bug where x icon was showing after a manual ID document was added.
Fixed a bug where weird scrolling was happening on clients tabs
Fixed a bug where sole trader name was being saved as every sole traders name.
Week ending 1 November 2024
Can now remove related parties from organisations on the new profile view
Can now add existing related parties from organisations on the new profile view
New staff role added: Client managers
When you add or edit a staff member, you can now pick if they are a client manager.
You can then assign clients to a manager, and then filter clients by managers.
This is one of the additions to support our migration project, but it is also valuable for larger firms as they have multiple staff involved in one client’s AML work, and assigning managers will help here.
We’ve added in the ‘additional notes’ field for the authentication of manually added documents.
Week ending 25 October 2024
A bug where the next review date for next Firm-wide risk assessment was showing as the completed date instead of +1 year has been fixed.
A bug where an email notification was being sent to yourself if you picked yourself as a reviewer has been fixed.
When there is a positive match for PEP, Sanctions, and Adverse media, you can now manage the result either marking them as a false positive, or confirming they match as PEP, Sanctions and/or Adverse media. If there is a true result, you can also decide if based on those results you are approving or not approving the person with space to add notes and additional documents.
The Related parties tab has been added to the new client profile (visible for non-clients at the moment), can view related parties and edit their roles.
Week ending 18 October 2024
Client risk assessment template builder is live! Create client risk assessment templates completely with your own questions to meet your own firm’s policies. Templates can be assigned to different client types so that they automatically are assigned the correct template when starting a new AML for that client.
We’ve added alerts to show that an Advanced ID check has been sent, when it’s close to expiring, and when it’s expired.
We’ve added an alert when you try to run an essential ID check on a non-UK resident, prompting you to switch to PEP check instead.
If an Advanced ID check is filled in by the client with a non-UK address, only the PEP check will be run instead of the Essential ID checks after the client submits.
17 October
We are live with our refreshed version of Firmcheck!