Navigate to the Clients Tab
Start by clicking the "Clients" tab, then select the purple "Add Client" button.
Choose Client Type
On the next page, you’ll have three options to choose from:
Organisation: For entities Ltd companies, non-profit, partnerships and trusts
Person: For individuals, such as those you may carry out personal finances and tax services (Do not create those individuals who are directors/pscs of organisations above. These individuals will be created within the organisation)
Sole Trader: For individuals requiring both business and personal finance services.
Organisation
Organisation
Import from Companies House
For Ltd companies, you can import client details from Companies House by entering the company’s name or number (as above)
For all other entities, select "Or, manually add organisation"
Our UKCH integration will automatically pull in all related parties which you can see in the "Related Parties" screen
Person
Person
Add new client (person)
Manually complete the client's name, contact email (optional), Date of birth and residential address
These will be automatically pulled through to the "Verification" sections if completing our electronic searches
Sole Trader
Sole Trader
Manually enter the Trading name (if applicable), names, contact email and residential address in the appropriate sections.
If the client or individual already exists in your account, you will receive the following notification:
Client Management
The final section of the "Add a client" section is your internal management information about the client:
Client Status
You can set the clients' profiles as existing, prospect or archivedBusiness Unit
By selecting a business unit, you can align the client to the appropriate team, location or otherPartner
Align this client to the relevant partner in the firm. You can add/remove staff in the global firm settingsReference number
If you have a CRM, input this hereServices
Select the appropriate services that you carry out for the client. You can add/remove services in the global firm settings
For Individuals and sole traders, you can now "Save Client" or "Save Client and start AML"
Related Parties (Organisations only)
In the bottom right corner, click to proceed to the "Related Parties" section. Here, you can add clients or contacts associated with the organisation.
What related parties should be added to the organisation?
Ensure you have reviewed and understand the organisation's structure, operations, and the individuals associated with it.
Key individuals and entities you should consider:
Senior Management and Beneficial Owners
Individuals with Significant Control (PSC)
Trusts and Trustees
Board Members and Directors
Significant shareholders
Key Employees
Connected Parties
Financial Controllers and Chief Financial Officers (CFOs)
If you imported details from Companies House, related parties should automatically appear. Active and non active associates will be pulled in to this area and thisis where you can specify the related parties role within the business and add specific information about the related party
You can now select "Save Client" or "Save Client" and start AML" at the bottom right of the page
