📒 About completing ID Verification (IDV) in Firmcheck

Firmcheck has released several features to help you meet the requirements set out for Companies House IDV.

This article will explain these features and how best to use them to ensure you are easily prepared to meet the standards in Firmcheck.

Import your clients into Firmcheck

Your first step is to make sure all your limited companies are imported into Firmcheck. Details on how to import clients into Firmcheck is attached here.

Following the import, all the related parties for these companies are pulled into Firmcheck. You can see information like their name, role and when their identity verification is due with Companies House.

Sending checks in bulk

Firmcheck allows you to send our advanced ID/biometric checks in bulk. This can be beneficial for firms that want to verify all their clients at once, or new firms that are updating their AML documentation.

You can select and deselect individuals to send the checks to, and you can also filter based on their role and when their verification is due.

But first, to be able to send checks in bulk, you need to add and save the individual’s email to Firmcheck.

To bulk update emails:

: Click on “Actions”

: Select “Bulk update client details”

This will download your client list as a CSV file. You can update the emails directly in that file, then re-upload it to Firmcheck.

Once you’ve bulk updated your emails, you can now send checks in bulk!

From People, click Actions → Bulk send verifications. If you are sending advanced ID checks outside of IDV, you can select and deselect people from this list, narrowing the list by using our filters.

If you are sending bulk checks for IDV, select ‘Apply IDV filters’. This automatically applies the filters to refine the client list for those that require IDV - including those that have an upcoming due date.

Select and deselect people to send the checks to, and once confirmed, click ‘Start verification flow’.
Anyone who does not have an email address saved in Firmcheck will be excluded from this list.
This window will also confirm what checks you are sending, their volumes and cost.
Our advanced ID check is charged at £4.00+VAT per completed check.

Once the checks have been sent, they’ll complete an advanced ID/biometric check, followed by a cryptographic check. To understand the differences between a biometric and cryptographic check, refer to our blog.

Companies House often update the documents required of your clients to be used for IDV verification. Please refer there for the most up-to-date requirements. Available here.

The client view of the verification request is available in the following video, and can be shared directly with your clients to guide your clients through the process

Monitoring completed checks

In the work tab of Firmcheck is a tab called ‘Verification requests’. From this area, you can monitor which checks have been sent, expired, completed or failed. You can search by name and filters to narrow the list.

Declaring completed via your ACSP portal

Once both verifications have been returned (depending on the document requirements), you now need to declare this as completed via your ACSP portal. The workflow will ask you to confirm a few questions and once completed - the personal code will be sent directly to your client.

Your client needs to share this code with you, which you can save under the Companies House information section in their individual profile.

Companies House has not allowed tech partners to integrate for ID verification.

Once you’ve submitted the verification to Companies House and added the personal code to Firmcheck, your ID verification is complete!

For more detailed guidance, check out our help articles here:
Companies House ID Verification Help Centre

You can also watch our recent product webinar, which walks through the process step-by-step:
Watch the webinar

If you need additional help, please reach out via the in-app chat bubble — our team is happy to assist.