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🛠️ How to manually add ID evidence

Updated over 6 months ago

You can add identity evidence under two categories,

  • Proof of identity

  • Proof of address


1️⃣: To get started, head to the "Verifications" tab in the CDD section.


For both types, follow these instructions,

2️⃣: Click on "Add document."

3️⃣: You'll then be prompted to upload the document and select the type of evidence from the available options.

4️⃣: Next, you'll need to verify that the details match exactly as they appear on the document.

💡The details in this area will be pulled through from the client's profile


5️⃣: Under verification of document, the date will automatically populate with today's date. All you need to do is tick the box above and confirm how the document was verified

6️⃣: There is also an optional document details field, categorising the document type, country of document and expiration of the document. We highly recommend you enter these fields.

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