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Completing an annual CCD review

You should be reviewing your client's CCD risk review at least every 12 months. Use this guide to streamline that process.

Updated over 3 months ago

Select the "Work" tab from the top navigation bar.

A client will move from the "Done πŸŽ‰" section to the "To Do" area 3 months before their review date, giving you plenty of time to dive in and start their AML review.

By default, an annual review should be completed for all clients every 12 months. This is already set up in the "Next Review" section within the CDD area to help you stay on track with your compliance requirements. However, you can edit this review date if needed.

To complete the annual review, go to the "Work" tab and find the pending reviews in the "To Do" section. Click the "Review AML" button, check the current details, and update anything you feel is necessary or that has changed since the last review. At the bottom of each section, click "This section has been completed" and save your changes. As you work through the CDD tabs, a green tick at the top will confirm each is complete.

Next, update the AML summary on the right, then click "Go to review." From the drop-down menu, select a reviewer, and tick the box that says "I have reviewed and confirmed the CDD decision for this client." Once done, the client will move back to the "Done πŸŽ‰" section, and you've successfully completed the annual review!

If you've assigned another user to review the CDD and any changes made, they will find it in their "Work" tab under "Assigned to you." Once they review the client and confirm they are ready to proceed, the client will move back into the "Done πŸŽ‰" section, completing the process.

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