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📒 About the data sources used in Essential ID checks

Learn which data sources are used in Firmcheck Essential ID checks, what information is verified, and why a genuine client may still fail an electronic identity check.

Essential ID checks help electronically verify a client’s identity by checking whether their name, date of birth, and residential address can be matched against trusted UK data sources.

These checks are designed to support your firm’s AML risk assessment. A failed result does not always mean the client has provided false information. It may simply mean their details could not be matched clearly enough against the available electronic data sources.

Who provides the check?

Firmcheck uses a third-party provider, APLYiD, to run Essential ID checks.

APLYiD uses different data providers depending on the type of check being completed:

  • GBG for UK identity data sources

  • KYC6 for PEP, sanctions, and adverse media screening

What UK data sources are checked?

For UK identity verification, the check can use the following data sources:

  • UK electoral roll

  • National Identity Register

  • Equifax credit header data

  • Experian credit header data

  • Landline check

  • Mortality list

These sources help determine whether the client’s name, date of birth, and residential address can be electronically matched.

What information is verified?

An Essential ID check can verify:

  • Name

  • Date of birth

  • Residential address

  • Whether the client appears on the mortality list

  • Whether the client appears on PEP, sanctions, or adverse media watchlists

The final result is based on whether enough information can be matched across the available data sources.

Why might a genuine client fail an electronic check?

A client can fail an electronic check even if their identity documents are genuine and the information they have provided is correct.

Common reasons include:

  • The client has recently moved house

  • The client lives at a new-build address

  • The client is not listed on the electoral roll

  • The client has limited UK credit history

  • Their address is not yet reflected in public or credit records

  • Their name has been entered differently, for example a nickname, middle name, or shortened version

  • There is a typo in the client’s name, date of birth, or address

  • The available data sources do not contain enough matching information

What should I do if a check fails?

If an Essential ID check fails, you should review the result alongside the client’s identity documents, proof of address, and your firm’s internal AML policy.

Depending on your process, you may need to request additional evidence from the client, such as:

  • A valid identity document

  • Proof of address

  • Additional supporting information

  • Manual review by the relevant person in your firm

A failed electronic check should be treated as a prompt for further review, rather than an automatic indication that the client is unsuitable.

Can Firmcheck show the exact failure reason?

At the moment, Firmcheck does not always surface a detailed failure reason for every failed Essential ID check.

We understand that this would be helpful, especially when explaining a failed result to a client. We are hoping to improve this in future so that failure reasons are clearer within Firmcheck.

Related articles

  • 📒 About Essential ID checks

  • 📒 About why electronic checks fail

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